Privacy Policy

CnP Sports Services Private Limited ("Sports Social, “we”) respect your privacy and are committed to protecting it through our compliance with this privacy policy. This policy describes :


  • The types of information that we may collect from you when you access or use our websites, applications and other online services (collectively, our "Services"); and
  • Our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect through our Services, in email, text and other electronic communications sent through or in connection with our Services.


This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such social networks that you use in connection with our Services.


Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time, your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


  1. The information we collect and how we use it

    We collect several types of information from and about users of our Services, including information:

    • By which you may be personally identified; and/or
    • About your internet connection, the equipment you use to access our Services and your usage details.

    We collect this information :

    • Directly from you when you provide it to us; and/or
    • Automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).

    Information You Provide to Us

    The information we collect on or through our Services may include :

    Your account information :

    • Facebook permissions asked by this Application
    • This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it.

      For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

    The permissions asked are the following :

    • Basic information:

      By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

    • About Me:

      Provides access to the 'About Me' section of the profile.

    • Access Friend Lists:

      Provides access to any friend lists the User created.

    • Access private data:

      Access the User's and friends' private data.

    • Birthday:

      Provides access to the birthday.

    • Contact email:

      Access the User's contact email address.

    Detailed information on the processing of Personal Data :

    Personal Data is collected for the following purposes and using the following services :

    • Your preferences: Your preferences and settings such as Sports Interests etc.
    • Your content: Information you provide through our Services, including your reviews, photographs, comments, actions, the users you are connected with , contact information of people you add to, or notify of, your reservations through our Services, names, and other information you provide on our Services, and other information in your account profile.
    • Your searches and other activities: The search terms you have looked up and results you selected.
    • Your browsing information: How long you used our Services and which features you used; the ads you clicked on.
    • Your communications: Communications between you and other users or merchants through our Services; your participation in a survey, poll, sweepstakes, contest or promotion scheme; your request for certain features (e.g., newsletters, updates or other products); your communication with us about employment opportunities posted to the services.
    • Your Public Posts: You also may provide information (such as ratings , reviews , tips, photos, comments, likes, friends, etc.) to be published or displayed (hereinafter, "posted") on publicly accessible areas of our Services, or transmitted to other users of our Services or third-parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable (see "Security" section below). Additionally, we cannot control the actions of other users of our Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. We may display this information on the Services, share it with businesses, and further distribute it to a wider audience through third party sites and services. You should be careful about revealing any sensitive details about yourself in such postings.

    We use the information you provide to us to enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also may use this information to display relevant advertising, provide support to you, communicate with you, and comply with our legal obligations.

    • Information About Your Friends.

      You have the option to request your friends to join the Services by providing their contact information. If you request a friend to join and connect with you on the Services, we will only use your friend’s contact information to process your request.

    • Information About Your Messages

      If you exchange messages with others through the Services, we may store them in order to process and deliver them, allow you to manage them, and investigate possible violations of our Terms of Service and wrongdoing in connection with the Services. If you send information from the Services to your mobile device via SMS text message, we may log your phone number, phone carrier, and the date and time that the message was processed. Carriers may charge recipients for texts that they receive.

    • Information We Collect Through Automatic Data Collection Technologies

      We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services, and about your use of the Services, even if you use the Services without registering or logging in.

      • Usage information: Details of your use of our Services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through our Services.
      • Computer and device information: Information about your computer, Internet connection and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type etc.), device type, device’s unique device identifier, mobile network information and the device’s telephone number.
      • Stored information and files: Our applications also may access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information.
      • Location information: Our applications collect real-time information about the location of your device, as permitted by you.
      • Last URL visited: The URL of the last web page you visited before visiting our websites.
      • Mobile device IDs: Unique mobile device identifier (e.g. IDFA or other device IDs on Apple devices like the iPhone and iPad), if you’re using our Services on a mobile device, we may use mobile device IDs (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize you. We may do this to store your preferences and track your use of our applications. Unlike cookies, mobile device IDs cannot be deleted. Advertising companies may use device IDs to track your use of our applications, track the number of advertisements displayed, measure advertising performance and display advertisements that are more relevant to you. Analytics companies may use mobile device IDs to track your usage of our applications.
      • Your preferences: Your preferences and settings such as time zone and language.
      • Your activity on the Services: Information about your activity on the Services, such as your search queries, comments, domain names, search results selected, number of clicks, pages viewed and the order of those pages, how long you visited our Services, the date and time you used the Services, error logs, and other similar information.
      • Mobile status: For mobile application users, the online or offline status of your application.
      • Applications: If you use the Sports Social application, Sports Social may collect information about the presence and/ or absence and/ or details pertaining to other applications on your mobile phone.
      • Precise Location Information and How to Opt Out

        When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device’s GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features (for example, to inform you about sports academies , coaches etc. in your area or applicable promotions). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.

    Cookies and Other Electronic Tools

    We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information in respect to your use of the Services and third party websites. A cookie is a small text file that is stored on your computer that enables us to recognize you (for example, as a registered user) when you visit our website, store your preferences and settings, enhance your experience by delivering content and advertising specific to your interests, perform research and analytics, track your use of our Services, and assist with security and administrative functions. Cookies may be persistent or stored only during an individual session. To understand more about cookies.

  2. How we use the information we collect

    We use the information we collect from and about you for a variety of purposes, including to :

    • Process and respond to your queries
    • Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers.
    • Administer our Services and diagnose technical problems.
    • Send you communications that you have requested or that may be of interest to you.
    • Send you communications that you have requested or that may be of interest to you.
    • Enable us to show you ads that are relevant to you.
    • Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
    • Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns
    • Provide you with customer support.
    • Provide you with notices about your account.
    • Notify you about changes to our Services.
    • Allow you to participate in interactive features offered through our Services.
    • In any other way we may describe when you provide the information.
    • For any other purpose with your consent.

    We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

  3. How we share the information we collect

    We may disclose personal information that we collect or you provide, as described in this privacy policy, in the following ways :

    General Information Disclosures

    • To fulfill the purpose for which you provide it.
    • For any other purpose disclosed by us when you provide the information.
    • Service Providers. We may share your information with outside vendors that we use for a variety of purposes, such as to send you emails and messages on behalf of other Sports Social members, push notifications to your mobile device on our behalf, provide voice recognition services to process your spoken queries and questions, help us analyze use of our Services, and process and collect payments. Some of our products, services and databases are hosted by third party hosting services providers. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. We may share information about you with these vendors only to enable them to perform their services.
    • Legal Purposes. We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Privacy Policy or the Terms of Service, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of Sports Social, our employees, users, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request such as subpoena, court order or government demand to comply with the law.
    • Social Networks. If you interact with social media features on our Services, such as the Facebook Like button, or use your social media credentials to log-in or post content, these features may collect information about your use of the Services, as well as post information about your activities on the social media service. Your interactions with social media companies are governed by their privacy policies.
    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Sports Social, our customers or others.
    • Consent. We may share your information in any other circumstances where we have your consent.
  4. Analytics and tailored advertising

    To help us better understand your use of the Services, we may use third-party web analytics on our Services, such as Google Analytics. These service providers use the sort of technology described in the “Automatically-Collected Information” Section above. The information collected by this technology will be disclosed to or collected directly by these service providers, who use the information to evaluate our users’ use of the Services. We also use Google Analytics as described in the following section. To prevent Google Analytics from collecting or using your information, you may install the Google Analytics Opt-Out Browser Add-on.

  5. Communications choices

    When you sign up for an account, you are opting in to receive emails from other Sports Social users, businesses, and Sports Social itself. you can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from Sports Social.

  6. Reviewing, changing or deleting information

    If you would like to review, change or delete personal information we have collected from you, or permanently delete your account, please use the “Contact Us” , we will do as per your requirement.


    If you delete your User Contributions from our websites, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users of our websites. Proper access and use of information provided on our websites, including User Contributions, is governed .

  7. Accessing & correcting your personal information

    We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates.


    We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirement.


    Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction :

    • if your requests are abusive or unreasonably excessive,
    • where the rights or safety of another person or persons would be encroached upon, or
    • if the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.
  8. Security: How we protect your information

    We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and thereby usage in a manner that is inconsistent with this Privacy Policy.


    We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your Sports Social account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.

  9. Children Under 13

    The Services are not intended for users under the age of 13. We do not knowingly collect any personal information from children under 13 or market to or solicit information from anyone under the age of 13. If we become aware that a person submitting personal information is under 13, we will delete the account and any related information as soon as possible. . If you believe we might have any information from or about a child under 13, please contact us at sayhello@sportsocial.in

  10. Compliance with data protection regulations

    The information we obtain from or about you may be processed and stored in India and our other various servers located across the globe, which may provide for different data protection rules than the country in which you reside. We comply with generally accepted industry standard regulations regarding the collection, use, and retention of data. By using the Services, you consent to the collection, transfer, use, storage and disclosure of your information as described in this Privacy Policy, including to the transfer of your information outside of your country of residence. If you have any questions relating to your personal data, please write to us on sayhello@sportsocial.in

  11. Data retention and account termination

    You can close your account by visiting your profile settings page on our website. We will remove your public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations.

  12. Changes to this privacy policy

    We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.